Employee’s Job Satisfaction with Computer Mediated Communication System

To fill the gaps in computer mediated communication literature and provide useful information on interpersonal relationships within an organization, this study aims to investigate how (CMC) system have impacted employee’s job satisfaction of Ceylon Electricity Board, Sri Lanka. An empirical research was conducted test hypothesized based a conceptual framework developed through comprehensive review CMC satisfaction. Through support model consisted three independent variables (i.e., electronic mails, instant messaging computerized maintenance management) dependent variable which is The sample 100 respondents representing executive medium level technical service (MLTS) staff transmission division Board Self-administered questionnaire web-based used collect primary data. data were analyzed with Partial Least Squares path modeling (PLS) hypotheses study. findings indicated that management most significant factor impacting employees’ Moreover, it also identified there positive statistically impact mails results valuable input regarding Therefore, managers should pay their more attention order improve as one media organization. In considered only dimensions influence But are organizational future studies.